Delete Account – duoit.net

Delete Account – Duoit

If you wish to delete your Duoit account and associated data, please read this document carefully. Your account and all related information can be permanently deleted from our systems.

What Happens When You Delete Your Account

When you request to delete your Duoit account, the following data associated with your account will be permanently removed:

Your user account and authentication credentials
Your username, email address, and profile information
All personal and legal information associated with your account
Your activity logs and statistics
Any personal preferences and settings
Achievement badges and progress records

What Your Partner Can Still See

If you share an account or activity with a partner, they will retain access to:

Photos and media shared within your partnership
Trees and forest data you planted or contributed to together
Tasks and shared activities you completed together

However, your name and personal identification will be removed from these shared items, and your partner will see them as contributed anonymously or by the partnership account.

⚠️ Important: Account deletion is permanent and cannot be undone. We cannot restore your data after deletion.

Data That May Be Retained

In some cases, certain data may be retained for legal, compliance, or operational purposes:

Anonymized analytics data (cannot be tied back to you)
Transaction logs required for financial compliance (if applicable)
Data required by law enforcement or legal obligations
Backup copies may be retained for a limited period but will eventually be purged

How to Delete Your Account

To delete your Duoit account:

Open the Duoit app on your device
Navigate to your Profile or Settings
Look for “Delete Account” option in the settings menu
Tap on “Delete Account”
Review the confirmation message carefully
Confirm your decision to proceed with account deletion
Your account will be deleted immediately and permanently

Note: After deletion, you will be logged out of all devices where you were signed in to your Duoit account.

Verification and Security

For security purposes, you may be required to:

Confirm your email address
Verify your identity through email verification
Provide additional authentication if necessary

Alternative to Deletion

If you’re having issues with your account or have concerns, please consider:

Temporarily disabling account notifications in your settings
Contacting our support team for assistance
Reviewing our Privacy Policy for more information about data usage

Questions or Concerns

If you have any questions about the account deletion process or concerns about your data, please contact us at: support@duoit.net

We’re here to help and would love to know if there’s anything we can do to improve your experience with Duoit.